Welcome to the Terms and Conditions (‘Terms’) of Frillo+. These terms are between you, Frillo Ltd (‘we’) and its affiliates. If you register for a Frillo+ membership, you accept that we start providing you with this service within your one-month free trial period. Please read these terms carefully. Membership

  • You must have a account with www.frillo.co.uk in order to purchase a Frillo+ membership.
  • We reserve the right to accept or refuse any memberships at our own discretion.
  • All members must be 18 years or over.
  • Frillo+ membership may not be transferred to a secondary account, nor may its services be transferred to third party members.

Delivery & Eligible Items

  • Frillo+ members are entitled to free delivery. We try our best to ensure all orders placed before 3pm will receive Next Day Delivery.
  • Frillo+ delivery benefits are limited to certain products sold by Frillo Ltd. All qualifying products will appear with an ‘eligible for Frillo+’ sticker on the product page.
  • Frillo+ delivery benefits extend to orders over £20 where a standard £4.95 delivery applies.
  • On occasion, we may choose to exclude items in our discretion, including, for example, oversize or heavy items and items with special delivery characteristics. Such items will not be marked as eligible and therefore will not qualify for Frillo+

Membership Fees

  • Frillo+ carries an annual fee of £99 (+VAT), with a free one-month trial.
  • Payment will automatically be taken from your account on the 30th day of your trial. Payment is taken in full and is non-refundable.
  • If you have signed up to Frillo+, you reserve the right to cancel at anytime within your free one month trial. Cancellation may be confirmed via phone (0800 612 1188) or via email (customer.service@frillo.co.uk).
  • We may terminate your Frillo+ membership at any given time at our discretion and without notice. On this occasion, you will automatically receive a pro-rated refund. However, we will not authorise any refund for a termination that we determine, at our discretion, violates our Terms, involves fraud or misuse of Frillo+ or www.frillo.co.uk.

Use of Check Business Pro By signing up to membership of Frillo+, you agree to Check Business’ Terms & Conditions of use, all of which can be found here. Use of Meet Up Call Pro By signing up to membership of Frillo+, you agree to Meet Up Call’s Terms & Conditions of use, all of which can be found here.